EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. Shop Jensen; Support. Reviewed in the United States on September 10, 2014. Several different fuses may blow in an RV that will affect the power supply to the radio. The error may come because there are too many devices connected to the Bluetooth feature. I pulled the unit and the shipping screw and red warning label still intact. Good Sam RV Club Member Offline Posted: 02/02/11 05:40pm Link | . The third reason is that the fuse blew. Please use a different way to share. The distance between the two devices that exchange data can in most cases be no more than ten metres. You must log in or register to reply here. They should have been removed before installing. I put player into FM mode, loaded dvd and it played. Take a few minutes to see how the following information solves your stereo problems. Another common issue will be the laser pick-up system. Product Manuals Search; Product Firmware Search; Blog; Where to Buy; Login ; tel: 1-888-921-4088; Login. The compact TV/DVD design of the JTV1917DVDC saves spaces in an RV by eliminating the need for additional electronics. Modern technology has brought some great upgrades to traditional listening devices. Using a wire end of a paper clip (you can use a toothpick, ball point pen tip, etc.) NO, no distractionHeartland did the same to to mineCD wouldn't play. The first thing is to play the old swap around.. Jensen RV Stereo w DVD Player - Double DIN - App Control, Bluetooth, USB, AUX - 48W - 3 Zones - 12V (122 reviews) Code: JWM60A. even the red tag that says - Remove prior to installation or the CD mechansim will not work - was still there. You may find the answer to your question in the FAQs about the Jensen JWM62A below. A slightly damp cleaning cloth or soft, dust-free cloth works best to remove fingerprints. We have since contacted ASA Electronics and pulled the unit out and sent it back to them. My Big Country is one week old and today I was out loading it thought I would play a cd. We just purchased our rv and cant play a dvd with out getting a disc error message. The unit trying to load the disk, but it hanging up somewhere inside. Before doing a lot of probably useless cable swapping, it may be as simple as the format of the DVD isn't supported by the player. The biggest difference between FM radio stations compared to AM radio stations is the sound quality. They have had time to fix this but haven't. Home, Portable Audio, Video. The first step is to check to see if the DVD/CD chamber is empty. Manual. Need to add a speaker to hear the tv. The chance of hearing damage depends on the listening frequency and duration. Installed this in my Class B Winnebago Era as a replacement of my 11 year old tv-dvd player and am happy with it. or you can remove the battery cables to reset the radio so that it works like normal again. I also have been teaching RV Maintenance Seminars since the summer of 2006. All of a sudden, the unit will not play CD's. Do you have a question about the Jensen JWM62A or do you need help? "Cycle" the connections a few times by removing and reinserting all the plugs a few times to wipe the contacts of any corrosion. Now I put DVD in player and I can hear sound but no picture on the TV. . To make this work, it took a while to figure out the right settings on the tv. Ask your question here. They list 4 solutions to this problem when the radio does not turn on. This is not a hard task to perform. One of the more common issues you will need to be aware of is that the radio is designed to handle only one input signal at a time. The first place to look when your Jenson JWM40 does not work will be the fuses under the hood of your tow vehicle. . Did you check? Most often, the problem is going to be with the device and not the Bluetooth system. Reviewed in the United States on April 26, 2021. For a better experience, please enable JavaScript in your browser before proceeding. Usually, all it takes to turn on this radio model is you simply push a button and the power engages. When the volume exceeds 120 decibels, direct damage can even occur. TV does not work. Discover magazines for computer and electronics enthusiasts. Has anyone used the Tuson Sway Control (TSC-1000) Electronic Sway Control for Electric Trailer Brakes. I have it mounted in the cab over area in my truck camper. Then if the remote doesnt work, check the batteries, make sure you have power. You are using an out of date browser. Brief content visible, double tap to read full content. I keep getting a disc error. Even at that close range if you are not looking at the screen from the center of the bed the picture loses quality quickly. Spent a year putting it together and have updated 18 times and is now available as an E Book on Amazon. I enlarged opening with a dremel using a cutoff wheel. Movies suddenly stopped playing. I have since added a sound bar which required some inginuity in my truck camper to correct this problem. We have about 12 hours playing new DVD movies in this machine and it's been perfect. Copyright 2023 Manua.ls. We literally just tried inserting 2 different dvds and nothin will read. I believe it was to push in the reset button, then hit the eject button 4 times, holding it down for approx. I have switched the source to Component/AV and HDMI and I only get the message No Signal. I am more than just an RV Salesperson, I am a Professional RV Product Specialist and here to assist you with your next purchase. I have a Jensen AWM970 when you put a cd,dvd or us, DVD player showers Loading but won't play the dvd, Unable get sound JensenJMV85 which was installed i, The Jensen In car DVD player I have JDV-HRDV7 Mast, Hi, I purchased a Jensen DB01 DVD Player for an RV, My player will not turn on. Contact Us. Music makes everything feel better. The device will only load for a few seconds, then eject the DVD or CD. Somehow Jensen has some lame engineers who don't have a clue on how to simplify settings. First the sound quality is absolutly horrible. i will check that. The Jensen JWM60A Wall Mount Bluetooth RV Stereo comes with a long list of features ideal for a rig owner's needs. Please support our sponsors and let them know you heard about their products on iRV2. The only solution is to cut the power and try to get the device to forget the previous connection, Then you go through the instructions again to get reconnected. It may not be hooked up right and you put the wrong color wire to the wrong terminal cutting off the power supply. We recommend! Once you do that wait between 30 seconds and 1 minute before restarting the power supply. Take 5 minutes to learn how to operate the Jensen TV/Radio Entertainment System in a NuCamp Tab 400. The final solution is to check the ground and make sure it is connected correctly. If they are blown, they will need to be. This part probably costs the manufacturer about $0.001 (less than a penny). Amazon has encountered an error. or you can remove the battery cables to reset the radio so that it works like normal again. A better choice. Sometimes, that behavior is done at the wrong time in the night and owners get a rude awakening. This manual is available in the following languages: English. Some owners have had a fair amount of difficulty in tracking down the right fuse. That screw needs to be removed. Picture comes in great but the sound is very low. Rv tv has power blue power light is on but tv doesnt come, Jensen Universal Remote surf series sc 330, We have a 2011 Four Winds Breeze 190RB and our Jensen, Jensen Flat Panel Television je 5014 led tv, I need an operators manual for the Jensen JE3214 T, I have a Jensen AWM970 when you put a cd,dvd or us, Hooked up to watch satellite and did will not go t, Jensen Flat Panel Television 3214 or JE 3914, My tv is locked and it says to call a dealer with, how do I get the tv off the bracket . The choices are very slim for a 12V powered TV with an integral DVD. . This manual is available in the following languages: English. Reviewed in the United States on May 6, 2022. I then used a small screw driver to slide the cd back to where I could retrieve it. When it stops raining.. You were correct. If there is a loose connection that will need or be tightened. Good picture quality. A volume above 80 decibels can be harmful to hearing. Troubleshooting and Product Support Jensen DVD Player 51 Problems and Solutions I have a Jensen AWM970 when you put a cd,dvd or us Jensen DVD Player AWM970 1 Solutions DVD player showers Loading but won't play the dvd Jensen DVD Player AWM970 1 Solutions Unable get sound JensenJMV85 which was installed i Jensen DVD Player JMV85 0 Solutions To check the plugs on the back of the unit, pull off the rectangular bezel, remove the four screws, and slide the unit out of the wall. Tell me a bit more about what's going on so he can help you best. My Imagine 2450RL has what I suspect is an entry level Jensen JWM40 radio/DVD player. Inputs were bent. In the Jensen radio system, it is the black wire that is the ground wire. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. Is the manual of the Jensen JWM92A available in English? Jensen DVD Player JN102 Jensen DVD Player With Drop-Down Video Monitor Installation Guide Pages: 11 See Prices Showing Products 1 - 5 of 5 Problems & Solutions Sponsored Listings Loading Products. How To Use The Jensen Entertainment System Inside Your RV - YouTube 0:00 / 1:42 How To Use The Jensen Entertainment System Inside Your RV Road Adventures- By Appointment Only 167. We are sorry. Last week when loading the same DVDs previously viewed the Jensen menu screen says LOADING, and that's as far as it'll go. The choices are very slim for a 12V powered TV with an integral DVD. By functioning on a 12V DC power system, JTV1917DVDC draws a low power consumption making it perfect for dry camping. If it doesnt, you may have to disconnect the Bluetooth feature from all the devices you paired with it and try again. However the TV is quite lacking in two areas. Is the audio coming out of your TV speaker? Press the >> or the << buttons when you want to change tracks. You will need a slender pin or similar object to push the button in to activate it and reset your Jensen stereo. Or there is just no power source sending it electricity. The Jensen manual has a page on troubleshooting simple problems like this one. I am installing in a multi zone RV only difference is I want to add subwoofer the subwoofer I have has four wires looks like two different speaker wires going into it how would I incorporate this into the Jensen and when I need a separate amplifier. When you reach that you should see an on-off action that will turn the demo mode off when you slide or click it into place. When I select FM/AM, etc it says unavailable. Provide a clear and comprehensive description of the problem and your question. This should get you connected if the system is working properly. I have tried all input souces and none work. Not my only concern with the AWM970left audio channels go dad after the unit is on for about 5 minutes. I've cleaned the machine with canned air spray, disconnected power over night, hit the reset button a dozen times. I suspect that the shipping screw was not removed during installation. Ask your question here. it, you'll learn how to use all the features of your new Jensen receiver for maximum enjoyment. First the sound quality is absolutly horrible. I really hate the menu and the way the whole thing works. One option would be to go to settings on your system, scroll down to related settings, then click on more Bluetooth options. This problem is due to the alarm setting or some other setting inside the radio that once engaged it will turn the radio on for you. Expert Reply: According to the owner's manual for the Jensen RV Stereo w DVD Player - Double DIN - App Control, Bluetooth, USB, AUX - 48W - 3 Zone # JWM60A has an amp output power of 6W x 8 and is compatible with 4-8 ohms speakers with a 4 ohm load minimum. Dust in hard-to-reach places is best removed with compressed air. Or clear away any corrosion, etc. Installation and Owner's Manual MOBILE AUDIO SYSTEM JWM92A Page: 1 / 30 Manual View the manual for the Jensen JWM92A here, for free. Repairs are not cheap on any combo unit. The disconnect can be anywhere between 30 seconds and a couple of minutes, although one owner waited ten minutes and the device worked fine. Will be dealing with it later this fall. Check that all of the plugs are securely attached. . Replacement Speakers For Jensen AWM970; Troubleshooting A Difficult Removal Of A Drive Model EEDV06 RV Stereo System ; I wonder if it just gets stupid and something to reboot it makes it work again. Not something you want to have happen!!!!! Do you have a question about the Jensen and the answer is not in the manual? I Just unboxed and tested all features. Repeated that 3 or 4 times (hitting reset button before each time), CDs/DVDs loaded no problem. 1. Ask your question here. whoops. There will be times when you will not be able to use your Jensen stereo system and will need to use your owners manual to fix those problems or go see a qualified technician to handle them. Must have TV speakers set to "off" they sound tinny anyway. The Jensen AWM965 only has a composite output. Its perfect. Full function wireless remote control included, View Angles: Top 89, Bottom 89, Left 89, Right 89, Composite Video Input: 1x NTSC/PAL Compatible, VGA audio input (3.5mm stereo mini phono) x 1, Selectable (variable/fixed) analog audio output (RCA) x 1, Overall Dimensions: 17.44"W x 10.97"H x 1.84"D, 1366 x 768 resolution, 16.7 million colors, Integrated HDTV (ASTC) tuner, HD ready (1080p, 720p, 480p), Full function wireless remote control included, Table top stand included, Upgrade Your Home Theater Experience with LG TVs. Takes some patience. It played color before. The picture and sound are great! However this one was rated higher than any other. If the fuse is not blown, then you may have a wiring problem somewhere in the system. TERMS & DETAILS: More information about this protection plan is available within the "Product guides and documents . I just installed it and all's working fine, including the same DVDs that the original unit failed to play. I pulled the unit out and voila! We picked up our Tab400 Sat. When this situation takes place, the problem may be with the Jensen radio or stereo and not the Bluetooth system. When playing a DVD, I can hear it on the stereo but it will not show on the TV. NOT the tv. Please try again later. This manual is available in the following languages: English. Secondly and the biggest issue I have with this unit is the viewing angle is very very narrow. My insignia portable DVD player has the 1/8" plug(DVD) to to red yellow white RCA(tv) short cable. It takes it most of the way but ejects it. I'm glad to report that ASA Electronics stood behind their product and sent a new replacement. thanks! What is the difference between FM and AM? You are using an out of date browser. How do i get my dvd to work through my tv? The better your problem and question is described, the easier it is for other Jensen owners to provide you with a good answer. Movies suddenly stopped playing. One owner did this and they disconnected their shore power, turned their battery disconnect on, and waited 10 minutes. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.Learn more how customers reviews work on Amazon. Do you have a question about the Jensen JWM92A or do you need help? Mon: 9am - 5pm EST . As mentioned ost likely the source is AV1 or AV2 depending on which plug the installer decided to use. Username or email address * Password * !Over a Decade of Experience in the RV IndustryHave an Extensive RV Use \u0026 Maintenance Book that I give to every one of my customers. The trim ring will need to come off to expose the four screws needed to be removed in order to take the radio from the wall. When the volume exceeds 120 decibels, direct damage can even occur. Ask your question here. Would like to have outdoor speaker louder. Can't find the answer to your question in the manual? If you are centered in front of the screen the picture quality is very good. Jensen Slimline 3-Zone Stereo Wall Mt JWM72A Radio CD Player Bluetooth DVD. Is your question not listed? Doable but you have to modify the mounting plate to accept the double din unit. ASA tech support was terrific and I recommend giving them a call first before pulling the unit and sending it back. In the off season, the included 110V AC/DC power adapter allows RVers to move their TV from the RV in to their home. There are three sources for this issue. It travelled well, works well, but does need a bit of a sound boost. Ours also quick playing cd's and DVD's. Jensen JWM60A Bluetooth Wall Mount RV Stereo. Confusingat least for me. Or do you have overhead speakers? I've done troubleshooting but no fix yet. Found out the hard way that there is a little switch next to the DVD 'port' that is labeled "AV IN ~ AV OUT". Bluetooth is a way of exchanging data wirelessly between electronic devices via radio waves. 1. Not written up in the instructions. I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers and the Voyager brand of observation monitors and cameras. To learn more about troubleshooting the JMW40 Jenson stereo system, just continue to read our article. The audio out jacks integrated perfectly with my RV's stereo so the sound comes from the speakers in the "lounge" area. Make sure it is hooked up correctly so you can have the power restored. If these issues are okay, then you need to check one little screw. The sound drops out when the sound track on the movie gets to low. Three months old. It lights up but doesn't turn on. The (Radio/CD/DVD player unit) Jensen AWM960 will play the DVD and the sound comes out of the side speaker systems. The compact TV/DVD design of the JTV1917DVDC saves spaces in an RV by eliminating the need for additional electronics. JavaScript is disabled. It may not display this or other websites correctly. Jensen DVD player no audio. However, not every Jensen owner has been successful when they use 0000 or 1234 or 1111. Has anyone had trouble with the player not taking a DVD? If that fails, you can disconnect the power to the radio for about 30 seconds and let the radio forget different settings. UPDATE This TV does not play our DVD's now.stopped working! The remote is a little weird when using the dvd, have to switch back to tv mode for volume adjustment.and the dvd goes in backwards to work. However, that technology has not found a way to make those upgrades foolproof. Leave the cables off for about 30 seconds. & je3914, Why can't I get more volume from my Jensen tv? I am not getting any sound at all out of the RCA connections. I've also attached a review video for you to check out as well. The location of the button is supposed to be under the volume dial. In the past everthing I just put in the DVD and turn on the TV and everything works great. This locks down the disc drive during shipment. Then set TV to "external audio" in "Settings". Simple fix, ParrisRV's solution was to just replace the unit, which they did and still had the same problem, but called tech support again and fixed it in 10 minutes. Thanks for the information, I'll try the paper clip trick and contact the Jensen person. RV. Welcome back to my Channel. The chance of hearing damage depends on the listening frequency and duration. Then they restored power and went through the manuals instructions and they were able to pair up their device with the Jensen Bluetooth feature. Works great even after being bounced around in the camper. This manual comes under the category Radios and has been rated by 1 people with an average of a 8.5. The reset button should be on the face of the stereo. Call ASA Electronics, talk to tech support, they had that problem fixed in 10 minutes over the phone. The first is for you to try the reset button. If you are not getting any noise out of your radio when you turn it on, there will be three sources that cause this problem. We run the sound through the radio speakers and that is leaps and bounds better than just playing it through the TV. I am using a regular DVD not Blu-ray. Another common problem will be the Bluetooth connection. This manual comes under the category Radios and has been rated by 1 people with an average of a 7.5. To solve this problem, you need to reset the device and on some models of Jensen, the reset button is beneath the volume dial. (Data Link Troubleshooting). However this one was rated higher than any other. In fact the DVD button would no longer work. JENSEN JTV1917DVDC 19" LED TV with Build-In DVD Player, High Performance Wide 16:9 LCD Panel, Resolution 1366 x 768, Integrated HDTV (ATSC) Tuner, HDTV Ready (1080p, 720p, 480p), 12V DC Power - Replaces the discontinued JE1914DVDC. Can anyone give me an idea what to do? All you have to do is go to the settings menu then find general settings and under that menu look for the words demo mode. FM stands for Frequency Modulation and AM stands for Amplitude Modulation. It takes them in and the display says loading for a few minutes and then it says no disc. How do you remove the faceplate to access the mounting screws? I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers and the Voyager brand of observation monitors and cameras. Before you Buy, See \"The Air Force Guy'I have been in the RV Industry since 2001 and try to give you a Good Walk Around RV Review or How To Video of many different RV's on the market. Copyright 2023 Manua.ls. However the TV is quite lacking in two areas. If you have hooked up more than one connection and they are all trying to send signals to your stereo, then the stereo wont play most of those signals. HDMI ARC still works fine. this will be installed in the boat, so will get some shock/vibration loads, and be in a moist environment. You may be asked for a pin number but the owners manual does not provide one. Had the same issue recently but when I tried a music CD and it played and then inserted a DVD and it worked again. Leave the cables off for about 30 seconds. They said that this will work. All Rights Reserved. I should have listened to other reviewers! Tom. All Rights Reserved. I bought two head rest jdv hrdv7 machines the one, My DVD player just started playing in black and wh, How to change the region to multi - zone on a Jens, I bought a used jht140 it worked great at my frien, Copyright 2020 Inmar-OIQ, LLC All Rights Reserved. That is the best way to go before going to a technician. If you loaded the DVD and it is playing but you see nothing. The picture is very clear. The radio was already on and I slid the CD to the opening. A slightly damp cleaning cloth or soft, dust-free cloth works best to remove fingerprints. Newsletter Sign Up. . This is a common problem on some of Jensens stereo systems. A volume above 80 decibels can be harmful to hearing. . I have a 2007 sightseer. (TPO Roof Sealant), What Is The Cummins Fault Code SPN 3031 FMI 9? Please let us know if you need any further assistance. Ours wont let it insert? The biggest difference between FM radio stations compared to AM radio stations is the sound quality. You may also have to reset your devices completely before you will be able to insert the 0000 code and pair up with the Bluetooth system installed by Jensen. Ask your question here. Yes, the manual of the Jensen JWM92A is available in English . The RV Mechanic I'm going to connect you with knows all the tricks and shortcuts. Jensen vm9214 radio won't tune odd numbers?? Leave this field empty if you're human: Customer Service Hours. I've cleaned the machine with canned air spray, disconnected power over night, hit the reset button a dozen times. Then make sure you have a direct line of sight. This will require some expertise with electrical systems to solve. The audio out jacks integrated perfectly with my RV's stereo so the sound comes from the speakers in the "lounge" area. $100.00 . We had the same problem with CDs/DVDs loading, called ASA tech support and had the problem fixed in 10 minutes. Jensen Flat Panel Television je3214. Best Way To Siphon Gas From My 2019 E450 Class C? Unless they confirm they have re-engineered this issue I would not buy this TV. We put this in our motor home and we love it. How To Open Pop-Up Camper Without Crank (Raise Broken Pop-Up), 3.31 vs 3.55 Axle Ratio: Difference Between 3.31 And 3.55, What Is the ACTIVE Network Credit Card Charge? Jensen RV DVD Player Won't Load This is a common problem on some of Jensen's stereo systems. We did check the owners manual for this radio but there was not a word on how to perform this function. Also, check to see if your player has power running to it. Music CDs, radio, tv, all work fine. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. (Helpful Guide), What Is Freightliner J1587 Code? Music CDs, radio, tv, all work fine. JWM40 Troubleshooting: Fixing Jensen RV Stereo Problems, Can You Turbo a Ford V10? You may find the answer to your question in the FAQs about the Jensen JWM92A below. Once you return the power to the radio it should act normally again. Provide a clear and comprehensive description of the problem and your question. Different devices will connect and when you leave them for a few minutes, you cannot connect again. Email address. It has the information you want to know about so your new radio or stereo system will work like it did when it was new. I have checked all cables on back of tv for security although I cannot see if HDMI is connected to back of stereo, How can I get an iPod to play thru this system? It may not display this or other websites correctly. It plays color with satellite..and suggestions please advise, I cannot get the CD player to eject or accept I inserted the disk now it is stuck inside. Is your question not listed? Usually a couple of hundred $$. You dont. Someone suggested that you do not enter anything in the password box and just hit the accept or connect button. Are you sure your TV input is set for the DVD? Jensen JE2608 model has the following sources: TV (analog); AV1; AV2; S-Video; VPBPA; DTV (digital tv stations & this works); HDMI. My unit is in the hands of ASA now, awaiting their determination.more to follow ! Cutting the power seems to be the best way to reset this radios system. It, Copyright 2020 Inmar-OIQ, LLC All Rights Reserved. You need to check the HDMI connection and make sure that it is going from the HDMI output port on the stereo to the HDMI input on your television. Tons of information that never is explained to you. 05-25-2020, 03:37 PM. That is until you find that your radio does not work as it should. My 2008 travel trailer has a Jensen MP5000 DVD/CD/MP3 player. I purchased this tv for my camper. Water heater on a brand new 2022 heartland mallard idm27, DVD Wiring connection to Jensen stereo/cd player, Recommended replacement for Furrion DVD player in Mallard. See my post in Oct 2019, I wanted to add to the prior posts with our issues with the JWM70A Unit in our 2019, https://www.asaelectronics.com//customer-service.