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Social distancing and changes to everyday life. This means we can offer the original appointment to another patient. Get In Touch / Get Involved. You should make notes during the appointment. Tell the doctor if you are pregnant, have any allergies or are taking any medicines. Consultations on hospital sites. https://www.bhf.org.uk/.../going-into-hospital-during-coronavirus You can order repeat prescriptions using: Do not go to your GP surgery or pharmacy to order prescriptions. Only go in person if you've been told to. Once your appointment is confirmed with the hospital, you'll receive an admission letter from the hospital that includes everything you need to know about your appointment. Read more about how to order repeat prescriptions online. Find sexual health clinic contact details. https://www.kentcht.nhs.uk/2020/11/06/hospital-visiting-during-lockdown Go to the department named in your letter and register with the reception. Next review due: 11 February 2022, How to organise transport to and from hospital, you, the people you live with and anyone in your support bubble may need to self-isolate before you go into hospital, you may need a test to check if you have COVID-19 before you go into hospital, anything your GP has recommended you ask the doctor. What's your experience of using our hospitals and services? Maternity Services – updated 12 April 2021. Try to avoid going straight to A&E instead of calling an ambulance. It is really important that you let us know of any changes as soon as possible. 4) (Wales) Regulations 2020 as amended set out the number of persons who are permitted to gather together in regulated premises, which is defined to include hospital premises and hospices.. Visit our appointments during the coronavirus (COVID-19) pandemic page for information about how we're managing appointments during the COVID-19 pandemic and what we're doing to keep you safe when you arrive at the hospital. In the letter, the consultant will describe what was discussed on the day and explain what the next steps are. If you need help for a mental health crisis or emergency, you can get 24-hour support and advice. choice around appointment bookings are considered by patients. You have the right to choose which hospital to go to for your outpatient appointment and which consultant-led team will be in charge of your treatment. Take a sample of your current medicines (in their original container, if possible) to your appointment, including medicines you have bought yourself and any alternative medicines. Is it safe for me to attend a hospital appointment? During your consultation. A phone or video call with a GP, nurse or other healthcare professional may be booked for you. Contact your dentist by phone or email. The receptionist will then arrange a suitable date and time for your next appointment before you leave. There are also ways to get medical help and prescriptions online or over the phone. Patients attending outpatient appointments should visit alone unless they need a carer, for example to support with visual, hearing or mobility impairment, dementia or other carer needs. If you need to contact a GP, do not go into the surgery in person. If you need a follow-up appointment, staff at the hospital will arrange this. Many practices are still catching up from when they were closed during the first national lockdown and those delivering NHS care in particular may have a backlog. Patient Feedback. Previous research9 at the RNOH investigating patient preferences for types of appointments found that approximately 50% of patients found the use of Skype to be acceptable for a follow-up consultation. See Faculty of Sexual and Reproductive Healthcare: advice for women seeking contraception during the COVID-19 epidemic. We provide healthcare to over 1.2 million people and employ around 38,000 staff. You are welcome to have a family member of friend with you during phone/video consultations, if you would find this helpful. Your GP surgery may be very busy at the moment and you may have to wait longer than usual to speak to someone if it's not urgent. Patients will only be asked to pay for any fees related to their outpatient appointment, including diagnostics, which have already been provided. For example, a healthcare assistant or nurse may need to measure your weight, height and blood pressure before you see the doctor. Remote drop-in training using the platform allows for rapid onboarding of new clinicians. Page last reviewed: 11 February 2019 You'll get an electronic prescription you can use to collect your contraception from a pharmacy or get it delivered. Do not wait until your next appointment. Inform, Engage and Consult. Get support from a BSL interpreter from BSL Health Access, Page last reviewed: 15 April 2021 Hospital staff will always try to keep you informed about any delays. The Health Protection (Coronavirus Restrictions) (No. You have the right to choose which hospital to go to for your outpatient appointment and which consultant-led team will be in charge of your treatment. They cannot provide dental treatment. From Monday 22 February, routine … Often, there's a lot of information to digest. Where possible, lists are “pooled” and patients given the next available appointment with a Consultant or member of his/her team in that specialty. Find out more about choosing a hospital or consultant. Do not forget to bring your admission letter, as the receptionist has to check that all your details are correct. If you have an existing mental health condition, speak to your GP or your mental health care team as usual. A couple of weeks after your hospital appointment, you should receive a letter with a summary of your consultation. Using the NHS and other health services during coronavirus (COVID-19). Routine eye examinations were suspended in England when lockdown began in March 2020. Some pharmacies are also offering video or telephone consultations during the lockdown, including through Patient Access. Dentists are open for urgent and routine treatments. Your GP surgery will then give you advice about what to do. You might have to wait longer for an appointment if it's not urgent. Do not contact a GP. Mental health services are open, including services for children and young people. Each consultant specialist in the hospital has a team of doctors. Dr Jamie’s surgery encourages prescription requests to come in via apps or by email. At the moment it can be hard to know what to do if you're unwell or have a concern about your health. Do not order more than you need as this may mean someone else will be unable to get their medicine. However, if you have been asked to come in for a face-to-face appointment, we need to see you, so please still attend. Experts have said that one of the issues with the last lockdown was that people missed or didn’t try to arrange medical The hospital will also send you a new admission letter, and often a reminder letter, for your next appointment. , and often a reminder letter, as the receptionist has to that! Of doctors the results as explained by the doctor issues like sexually transmitted infections ( )... More about what you need symptoms to help you contact an urgent dental service or arrange treatment if.!: your hospital appointment, as the receptionist will then arrange a suitable date and time for your treatment his/her. Get medical help and prescriptions online or over the phone for you to to! 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